Policies & Amenities

Use the Connections table on the Routes and Schedules page to find which transit connections and parking options are available at each stop.

There is a restroom on board in the rear of the bus! In addition, we make a 10-minute pit stop in Burns where restrooms are available to passengers. Please note that this route does not make any other stops for restroom breaks.

All POINT routes have free Wi-Fi. Please understand that due to the remoteness of the Eastern route, our Wi-Fi service may be intermittent in some spots. Passengers should expect limited to no Wi-Fi or cell phone service for about 45 miles from around Juntura to the midpoint between Harper and Vale.

The Eastern route has 110V AC power outlets and USB charging ports that are free for passengers to use for charging phones, tablets, laptops, etc. Outlets and ports are located under the seat or along the walls depending on the seat.

Use the Connections table on the Routes and Schedules page to find which transit connections and parking options are available at each stop.

You may bring two bags on the bus (50 pounds max each). Passengers must be capable of carrying their own belongings. Call us at 1-888-846-4183 if you need special assistance.

Passengers may bring one bike free of charge as space allows. Space availability will be at our drivers’ discretion. Bikes will be stored in the luggage compartment under the bus. A bike box is not necessary. If you’re in a group with more than two bikes, please call us at 1-888-846-4183 and we will try to accommodate more. We can usually accept a total of 3 bikes per trip. You may also bring skis and ski equipment of a reasonable size and quantity.

Every seat on our bus has three-point lap and shoulder seat belts.

Babies are welcome aboard all POINT routes! Our seats are equipped with three-point lap and shoulder seat belts and are capable of securing an infant or children’s car seat. Please check the manufacturer’s instructions regarding how to secure your child’s car seat with seat belts. If you’d like to keep your little one on your lap we will happily store your car seat in the cargo area for free or allow it as a carry-on as space allows.

Please call us at 541-913-0567 as soon as possible and we will help you locate your lost item!

• Lost items on the Eastbound bus (#8409) will be turned in to Malheur Council on Aging and Community Services.
• Lost items on the Westbound bus (#8410) will be turned in to Hawthorne Station.

Service animals as defined by the ADA are allowed on the buses. In addition to service animals, Eastern riders may also bring one pet as long as it can fit into a carrier and be stowed under the seat for the duration of a passenger’s time on the bus. The pet policy is limited to cats and dogs only. Passengers are responsible for ensuring their pets do not disturb other passengers or drivers and for cleaning up after their pet when needed.

Because of our connections with FlixBus and Amtrak thruway bus services, this route follows the age policy set by those agencies. Children 16 and over may travel without restriction. Children 15 and under may not travel unless accompanied by someone 18 or over. Drivers may request photo identification from passengers to verify age.