SouthWest POINT  Klamath Falls-Brookings  541-883-2609

FAQ

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Q: Will Wi-Fi be available?

A: Yes! All POINT routes have free Wi-Fi. Please understand that due to the rural nature of the SouthWest route, our Wi-Fi service may be intermittent in some spots.

Q: Are there power outlets on board?

A: Yes! The SouthWest route has 10 110v A/C power outlets on each bus that are free for passengers to use. Outlets are located in a strip above the windows on the driver side of the bus. Be sure to choose a seat on this side of the bus if you need to power your devices while on board.

Click photo to enlarge.

Click photo to enlarge.

 

Q: What is your luggage policy?

A: You may bring two bags plus a carry-on. Please call The Shuttle at 541-883-2609 if you need to bring more than two bags with you or if you have any questions about the luggage policy.

Q: Can I bring my bicycle?

A: Yes! Each bus is limited to only three bicycles per trip. Any additional bicycles will each require a bike box, which will be stored in the luggage bay with the other luggage.

Q: Can I bring a pet?

A: Service animals are permitted and need to be identified as such. All other animals/pets are permitted on the buses, provided that they can fit into a pet carrier and be stowed under the seat.

Q: Does the bus have seat belts?

A: Yes, every seat on our bus has a seat belt.

Q: Can I bring my baby on the bus in their infant car seat?

A: Yes, your baby is welcome aboard and every seat is capable of securing a car seat.

Q: Will there be connections to other transit services at the end of my trip?

A: Most likely. The POINT tries to coordinate with local transit services as much as possible. Use the Trip Planner to find a connecting service.

Q: What happens if I lose an item?

A: All lost and found items will be returned to the main office at:

The Shuttle
445 S Spring St.
Klamath Falls, OR 97601
541-883-2609
888-900-2609

Open Mon-Fri, 9:00am-5:00pm*, Sat-Sun, 9:00am-11:00am*

*Hours of operation subject to change. Please call to verify hours before making travel arrangements.